How To Troubleshoot Errors While Installing or Using GraphicSchedule

During Installation:

If you’ve encountered errors during installation, please send us the installer log file and a screenshot showing the error(s).

The installer log file is stored in your %temp% folder. You can access this folder by opening File Explorer and typing “%temp%” in the address bar. The log file will be called “GraphicSchedule vX.XX Setup.log” where X.XX represents the version number.

 While Using the Add In:

If you’ve encountered errors while using the add in, please send us the log file and a screenshot showing the error(s).

The add in log file is stored in your AppData folder. You can access this folder by opening File Explorer and typing “C:\Users\[YourUsername]\AppData\Roaming\GraphicSchedule” in the address bar. Replace [YourUsername] with your actual username. The log file will be called “YYYY-MM-DD.log”.